Privacy Statement & Data Protection Policy

Worknation Platform FZC (“Worknation”, “we”, “our”, or “us”) is committed to protecting your privacy and Personal Data.

This Privacy Policy explains how we collect, use, disclose, store, transfer, delete, and protect Personal Data when you use any of our Services, regardless of how you use or access them, as well as your rights and choices when we process your Personal Data. This Privacy Policy, together with the Terms & Conditions and any other documents referred to in it, sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us.

We are committed to processing personal data responsibly and transparently in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), and, where applicable, other international data protection laws such as the General Data Protection Regulation (GDPR) and any data protection laws applicable in your jurisdiction.

Consent

By using our Services or submitting your Personal Data to Worknation, you acknowledge that you have read and understood this Privacy Policy, and you hereby give us consent to process your Personal Data to the extent permitted by applicable law.

You may withdraw your consent at any time by contacting us.

About Worknation

Worknation is a recruitment and human capital consultancy established in the United Arab Emirates. We provide recruitment Services to Candidates who are individuals seeking employment, as well as Clients, which refers to organizations seeking to employ Candidates.

We provide professional Services including:

• Permanent Recruitment
• Executive Search
• Talent Acquisition
• Workforce Solutions
• Recruitment Process Outsourcing (RPO)
• HR Consultancy
• Talent Mapping
• Employer Branding Support

For the purposes of applicable data protection legislation, Worknation acts as the Data Controller for Personal Data collected through our recruitment activities.

Please note that our Services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

Personal Data We Collect

Depending on the Services provided, we may collect the following categories of information where you fill the forms on our Site, contact us, complete our surveys, or transact on our Site:

Candidate Information

As a Candidate, we may collect, use, or process your full name, telephone number, email address, residential address, date of birth (where required), nationality, visa or work authorization status, resume/curriculum vitae, employment history, educational qualifications, professional certifications, communications with Worknation, and any other required information you may provide to prove you are eligible to use our Services and/or to enable us provide our Services to you.

Client Information

As a Client, we may collect, use, or process your contact’s name, email address, telephone number, company information, billing information, correspondence, and any other required information you may provide to enable us to provide our Services to you.

Website Information

When you access our website, we may collect your IP address, browser type, device information, operating system, log-in information, traffic data, location data, website usage statistics, and other communication data for system administration and to report aggregate information to our advertisers.

Sensitive Personal Data

Where legally necessary and only where permitted by applicable law, we may process limited categories of sensitive personal data, including but not limited to your:

• Passport information
• Emirates ID (where legally required)
• Work permits
• Visa information
• Criminal background information (only where required by a Client or applicable law)

Please note that sensitive personal data is processed only where a lawful basis exists and with appropriate safeguards provided by applicable laws.

Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. Some of the cookies we use are essential for the site to operate. If you register with us or if you continue to use our site, you agree to our use of cookies. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

How We Collect Information

We collect your personal information through a variety of lawful sources, including:

• Direct applications, where you directly register or apply for any of our Services through our Site
• CV submissions, where you submit your CV which contains your Personal Data
• Email correspondence
• Interviews, where you provide any of your Personal Data during an interview with us
• LinkedIn and professional networking platforms
• Job boards
• Employee referrals
• Client referrals
• Publicly available professional sources

Why We Process Personal Data

We process personal data:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.
• To verify your identity when transacting with us.
• To periodically send promotional emails about new offerings or other information which we think you may find interesting using the email address which you have provided.
• To contact you either by email, phone, fax or mail for market research purposes or to provide you with information about goods and services which may be of interest to you.
• To do anything necessary and/or incidental to the provision of our Services to you.

Worknation only processes personal information for legitimate business purposes and in accordance with applicable laws.

Lawful Basis for Processing

We may use your personal information in performance of a contractual agreement, for compliance with legal obligations to which we are subject to, for your vital interest, when we have assessed it is necessary for our or a third-party legitimate interest, or when we obtain consent from you, where required by applicable laws and regulations and sanctions screening requirements, where requested by any judicial process, law enforcement or governmental agency having or claiming jurisdiction over Worknation or Worknation’s affiliates, and any other lawful basis permitted under applicable laws.

Sharing Your Information

We may share personal data with third parties such as prospective employers, Clients, government authorities, external legal advisors, auditors, cloud service providers, IT support providers, and any third-party service provider engaged by us for provision of our Services in the following circumstances:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• If we or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms & conditions and other agreements; or to protect the rights, property, or safety of Worknation, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Please note that Worknation does not sell your personal information, and where your Personal Data is shared with third parties, adequate measures are put in place to ensure the confidentiality and security of your personal information.

How Long We Keep Your Information

We retain personal data only for as long as is reasonably necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, or internal policy requirements applicable in your jurisdiction.

Where you discontinue use of our services, your data is stored on our servers to the extent necessary to comply with regulatory and Anti-Money Laundering obligations for the purpose of fraud monitoring, detection, and prevention.

International Transfers

Worknation engages its affiliates and service providers located around the world. As such, we may need to transfer your Personal Data to help us provide you with our Services. Your Personal Data may be transferred to countries which may not have the same data protection laws as your country. However, whenever we have to transfer or transmit your Personal Data internationally, we will take reasonable steps to ensure your Personal Data is handled securely in compliance with the applicable data protection laws.

Recruitment Systems

Worknation uses secure Applicant Tracking Systems (ATS), Customer Relationship Management (CRM) systems and cloud-based recruitment platforms to manage recruitment activities. These service providers process personal data only under contractual obligations requiring appropriate confidentiality and security measures.

Data Security

The security of your Personal Data is important to us, and we are committed to protecting the information we collect. Hence, Worknation maintains appropriate technical and organizational control measures designed to protect personal data against unauthorized access, loss, destruction, alteration, disclosure, or misuse.

All personal information that you provide to us is stored on our secure servers. Payment card details are not stored on our servers. Payment transactions will be processed by a payment gateway and encrypted using a secure key exchange technology.

Our security measures include but are not limited to data encryption, access controls, multi-factor authentications, secure cloud infrastructure, activity monitoring, and staff confidentiality obligations. Please note that although we apply appropriate safeguards, no electronic transmission or storage system can be guaranteed to be completely secure. To further strengthen the security of your personal information, when you use our Services, we implore you to use strong passwords, enable two-factor authentication on your devices, do not share your passwords with anyone, and ensure that your information is kept confidential at all times.

Your Rights

You have the following rights as a Candidate or Client using our Services:

• Right to opt-out of marketing activities – You have the right to ask us not to process your personal information for marketing purposes.
• Right to Access – You have the right to request a copy of the information that we hold about you.
• Right to rectify – You have the right to correct the personal information we hold about you that is inaccurate.
• Right to be forgotten – In certain circumstances you may ask for the data we hold about you to be erased from our record.
• Right to restrict processing – Where certain conditions apply, you have a right to restrict processing of your personal information.
• Right to portability – You have the right to have your personal information transferred to another organisation.
• Lodge complaints – You have a right to lodge a complaint about the handling of your personal information with the applicable data protection authority in your jurisdiction or at info@worknation.africa.
• Right to object – You have the right to object to the processing of personal information. You can exercise your right to prevent such processing by contacting us on the support line or email provided on our website.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Also note that certain rights may be limited by regulatory requirements such as where Worknation is legally required to retain or disclose information and access requests may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Automated Decision Making

Worknation does not make employment decisions based solely on automated processing or profiling. All recruitment decisions involve appropriate human review.

Data Breach

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information, Worknation shall within reasonable time of having knowledge of such breach report the details of the breach to the applicable data protection authority in your jurisdiction. Furthermore, where we ascertain that such breach is detrimental to your rights and freedoms in relation to your personal information, we shall upon having knowledge of the occurrence of such breach take steps to inform you of the breach incident, the risk to your rights and freedoms resulting from such breach and any course of action to remedy the said breach.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make to the Privacy policy in the future will be posted on this page and where appropriate, notified to you by email. We advise you to check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.

Continued use of our services following any update constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Worknation Platform FZC
Email: info@worknation.africa
Website: www.worknation.africa